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Discussion Starter #1
Hi all,
I purchased a new EVOQUE SD4 in 2013 and have been absolutely delighted with it up until just recently. The car has a host of extras :black panoramic roof,privacy glass,xenon lights ,puddle lamps parking sensors,reversing camera in fact almost fully loaded.
It looks stunning !! and I keep it in pristine condition.
Unfortunately while driving I noticed a drip of water coming from the headlining around the front interior lights and the rear view mirror.
I know we have experienced very poor weather conditions of late but never thought I would be afraid to take it out in the rain.
This car has rarely gone out in bad weather so I,m wondering if this fault has been there from new and fortunately not experienced severe sustained rainfall for it to show up until now.
The car is under warranty but I am apprehensive about it going in to STRATSTONES for investigation next Monday which will have been over 2weeks since I reported the problem.
Has anyone on this forum experienced this problem and if so would be very grateful for any advice offered.
many thanks
 

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Hi Carver, How did the investigation into the water drips go?


A few months after I had my car I thought I saw a drop of water dripping off the bottom of the rear view mirror - I say 'thought I saw' as it only happened the once - well maybe twice, but again, only one drop of water was seen.I mentioned it at the LR garage when having a service, and they did some pretty thorough tests which didn't show up anything.
My best guess is that it was probably caused by a combination of condensation & residual aircon water vapour triggered by the effects of the night temperature - Both occurrences having been observed first thing in the morning.


Remember when we had those torrential rainstorms back in the summer - No leaks whatsoever!!


Edited by: restyler
 

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Re the drips; visual disturbances and hallucinations can be a side effect of fatigue and/or tiredness, might be a thought with it being first thing in the morning
Edited by: Kron
 

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Discussion Starter #5
Hi Restyler.
The car was for investigation of leak
and was at dealership all day.
I received a call informing me that unfortunately after exhaustive tests ,jet washing etc . No leak was replicated and could collect the vehicle. Having insisted that there was a leak I was very disappointed and not halucinary!.
As I was nearby there was no further delay in getting there to discus it further.
Whilst in the showroom Eureka! They found it.
Using sonic/sonar equipment it identified the problem above windscreen midway left of rain sensor.
Car booked in following week for sealant team to look at it on
Tues.22nd Dec.
The vehicle in all day once again.Had a call from dealership that all work done and car was ready for collection . GREAT!
The Evoque was parked outside the showroom and it was raining heavily.
Assured all tests done satisfactorily
I left.Turned the car around in the car park and just about to leave premises wham!!. Water dripping from mirror and sensor !!!
They were aghast when I flew back into reception and could offer no reply. Had the supervisor to wet his hands and confirm this is no illusion.
RIGHT. The Evoque will be kept. Courtesy car found and confirmation that windscreen team will attend next day 23rd Dec.
Phone call , car ready 5pm. New windscreen fitted ,sealant etc. More water tests with no leak replicated.
Merry Xmas.!!!
I hope this is the end it
Will be in touch
 

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Hi Carver, Great reply & I hope you'll be leak free from now.Wondering what type of 'sonic/sonar' equipment they used & whether its something they brought in especially or if all garages have it?
 

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Discussion Starter #7
Hi Restyler.
Apologies ,Haven't a clue what type of equipment used . Can only convey what I was told.
Judging by timescale I think it must have been at Stratstones all the time
 

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I used to use a sonic sounder in a VW dealership in South Africa in 1982! We used it for finding water leaks and wind noise detection. It was basically a small cigarette box sized unit that emitted a sound that we switched on and placed inside the car either on the seat/footwell/rear hatch. We then went all over the car from the outside with a probe connected to a set of headphones around the screen seals/door and hatch shuts/light clusters etc to pick up sound and obviously, the means of entry into the cabin for wind and water. They must still have them nowdays. Edited by: Steve D
 

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I don't know how I missed this post unless i now have selective blindness re Leaking windscreens.

My last car was replaced because of the same issue, however it went in 5 times to cure the leak, unfortunately it was accompanied by some other issues.


The windscreen replacement was eventually watertight, but not before it was pressure/smoke tested when they found two leaks. These leaks were where some kind of lug had been broken in the repair process.


Although it was a protracted process September through to January, I have to say my dealer and LR CS were very good throughout.
 

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I'm Having exactly the same issue although not sure if mine is still under warranty. Ive had my 15 plate 2 years like you never noticed until this bad weather, been told its a known issue the glue comes unstuck and needs re gluing. I've been quoted best case Remove and refit windowscreen £95 or worst case replace if they cannot get out without damaging £412.00 plus VAT
 

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Hi all,
I purchased a new EVOQUE SD4 in 2013 and have been absolutely delighted with it up until just recently. The car has a host of extras :black panoramic roof,privacy glass,xenon lights ,puddle lamps parking sensors,reversing camera in fact almost fully loaded.
It looks stunning !! and I keep it in pristine condition.
Unfortunately while driving I noticed a drip of water coming from the headlining around the front interior lights and the rear view mirror.
I know we have experienced very poor weather conditions of late but never thought I would be afraid to take it out in the rain.
This car has rarely gone out in bad weather so I,m wondering if this fault has been there from new and fortunately not experienced severe sustained rainfall for it to show up until now.
The car is under warranty but I am apprehensive about it going in to STRATSTONES for investigation next Monday which will have been over 2weeks since I reported the problem.
Has anyone on this forum experienced this problem and if so would be very grateful for any advice offered.
many thanks
I've the same problem, it seems outrageous this can happen in a car of this quality, I've been told that the warranty will not cover the windscreen, I've been in touch with land rover and they said they were sorry but I must go back to the dealer, so far they have only offered 20% off the bill which is rubbish, its a fault from manufacture and if my insurance won't pay up I will be going back to them, I will be asking for the excess back too.
 

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Hi ... this is a really old thread.... I did manage to get my windscreen leak repaired under warranty after being told by dealership it wasn’t covered ... I did it through contacting JLR complaints and saying that this would eventually cause electric components on dash to get damaged... it is recognised as a common fault ... I had to have mine inspected before they would agree to work , I refused to pay for that too as I told them I was aware of other members on here having it repaired under warranty..... will I think I was aware😘🤷‍♀️
 

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Hi ... this is a really old thread.... I did manage to get my windscreen leak repaired under warranty after being told by dealership it wasn’t covered ... I did it through contacting JLR complaints and saying that this would eventually cause electric components on dash to get damaged... it is recognised as a common fault ... I had to have mine inspected before they would agree to work , I refused to pay for that too as I told them I was aware of other members on here having it repaired under warranty..... will I think I was aware😘🤷‍♀️
Thanks, I will be getting back in touch with LRJ, the dealer has already inspected the car and said it would probably need a new windscreen.
 

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Mine was removed ... re sealed and replaced... apparently when being installed the top corners are vulnerable if not enough sealant applied😳... they argued that seals leaks where not part of warranty ... I argued it wasn’t a seal as such as it’s part of integrity of car and can’t be replaced and shouldn’t leak in the first place
 

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Mine was removed ... re sealed and replaced... apparently when being installed the top corners are vulnerable if not enough sealant applied😳... they argued that seals leaks where not part of warranty ... I argued it wasn’t a seal as such as it’s part of integrity of car and can’t be replaced and shouldn’t leak in the first place
That's right it should have been done properly in the first place, you have given me hope, thank you Donna, take care, Jeff
 

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Hello, i have the same problem with my wife’s car but ive been contacting the dealer which quoted me 180 gbp just to to a test and evaluate. Has anyone here been requested to pay this up front?
 

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They asked me to pay for test ... I refused and told JLR complaints I was well aware of fault and it’s pretty obvious where it’s leaking and I’m not paying to be told the obvious
 
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@Cat1983 Welcome to the forum :)
It helps others if you put your Evoque year and spec in your forum profile.
 

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How old was your car? Was it still under warranty?
Mine is a 2015 ... it was still under warranty when it leaked ... dealership told me it wasn’t covered by warranty so I got onto JLR complaints until they resolved it , wasn’t easy but in my opinion it’s not right that if the bonding holding the screen in place develops a leak it shouldn’t be classed as a seal ... ie a rubber seal that might perish... eventually they caved in ... took it to there bodyshop for inspection and guy jus stated it’s a common problem and booked it in for the day my steering rack failed ... they gave me it back 4 weeks later as it was out of warranty at this point with both repairs carried out for free ... and gave me a big brand new discovery for the 4 weeks too 👍
 
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