It would be better for all if JLR did the DECENT thing & did a safety recall as they have done in Canada, before some dies. If / when this happens it will cost them a lot more money than a recall.
2014 Evoque with only 30k on the clock. Power steering failure bringing the kids back from school.Amen to that Maffy.
2014 Dynamic with 30k on the clock. Power steering failure bringing the kids back from school.Amen to that Maffy.
So that's the deal anyone taking out a LR warranty that's let the original expire would get!Have spoken to JLR today and dealership they want £360 is plus £895 to activate warranty ... £360 is the inspection fee that they charge even though car is serviced and mot’d by them .... you will all know my response to this so there off to see what they can do regarding this ... other half in background while I’m on phone 😱😱😱 no problem with the £895 but you can ram your £360 no way am I paying that and a few choice words ,just hope she never overheard 😂😂
Welcome to the forum. Glad things are working out for you.Hi, I'm new to the forum, I'm so glad I found you guys, last Tuesday (4th) my wife had the misfortune to have the very same fault with the steering as has been discussed, our cars a 2014 model which we have had for only five and a half months bought from Pentland Land Rover in Perth with 30k on the clock (fully serviced by the same dealer). The car was taken by tow truck back to them, they checked the car and then we were informed that the bill would be £2711.00, Luckily we had a third party warranty on the car which covered the first £2000, the dealer also agreed after some negotiation to contribute £393.00, I contacted Land Rover customer services on Thursday and today they have agreed to pay the balance of £384 on my behalf. If I hadn't found this post I would probably have just paid out the balance which was due. I would like to say a massive thank you to you all for the information provided in the past posts. The part according to the dealer is arriving tomorrow (Tuesday). 😀
Hi Donna, The dealer has told me the new steering part will be covered under warranty for three years, I don’t have any excess on the policy. The only thing that I’m confused about is that they say the part was being dispatched on Friday and arriving on Tuesday for fitting, I asked about the part being on back order but I was informed there was one available. I did see on your original post that yours won’t be here till the end of February, I’ll contact them again tomorrow to make sure the parts arrived as they haven’t got any courtesy cars available, they told they could arrange a hire car through Enterprise car rental at my expense to which I refused.Nessie hunter I would be expecting them to pick up all the bill , it’s a known fault , so your warranty company might want to look into this .... only if it is going to effect any later claims you have or you have a excess .?