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Smart key not found 😢

1K views 8 replies 7 participants last post by  PhilSkill 
#1 ·
Good evening all,

recently new to the evoque sd4 managed to pick up a used 50k one for a good price.

everything was perfect as the wife loves the car only for the smart key not found to pop up when my wife was at work.

it’s a 64 plate car and I’m not sure if it’s just a kvm that requires replacement or a software update is anyone able to advise.

the only way I can get the car to recognise the key to lock the car is disconnecting the battery.
Thanks in advance
 
#6 ·
Don't leave the keys to close to your car when not in use. Even locked and off the car and key still communicate. If thats the case you could flatten your remote keys easy in two months.

Other than that, give your cat battery a good full slow charge. Evoque seem to struggle with issues if the main battery isn't charged enough.
 
#8 ·
When was the Main car battery changed ?, there seem to be quite a few odd things that seem to happen on these cars if the battery is old or run down.
Try giving it a good charge first.
 
#9 ·
There used to be a place under the steering wheel you could hold the key to try and get it to resync, but if you managed with the Battery disconnect I assume it's forgetting again, is which case you probably need a specialist.. once you've ruled out as mentioned by others above.
 
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