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Discussion Starter · #1 ·
I had my current vehicle serviced at a Land Rover dealership on on Wednesday. It's a 64 plate 2.2sd4 with 76700 miles.

I'm very fortunate that I only paid £253 for major service and MOT as I booked through 'bookmygarage.com' and the Land Rover dealership just so happened to be the cheapest offer under the Secret Service deal.

I joked with my partner that they would probably try and sting me with a ridiculous price for a repair because of the cheap service and MOT deal.

I got a video of my vehicle health check and the only thing they mentioned was weeping at the seals of the rear diff on both sides. He didn't say it was particularly urgent.

Then comes a phonecall from the dealership, telling me there are three 'urgent' oil leaks and mentioned the gearbox - no mention of this on the health check video?.... I asked for a price and they said £1800+. I told them i'm not in a position to pay for this at the moment as i'm on maternity leave. She said that's fine, we do offer 15% off vehicles over 3yrs old and a payment installment plan. I again said I can't at the minute. She said that they have a duty of care to tell me of any faults and said if I decide to drive the car in that condition then that's up to me. Regardless, I'm not stupid enough to book it at the LR dealership anyway without first getting quotes elsewhere.

I went to collect my car and asked to see the full vehicle health check and the quote for the 'repairs'. They conveniently didn't have it to hand and said they would email it to me. After chasing them for it, they have now sent me the invoice for the service and MOT but nothing else. There are absolutely no advisories on the MOT. When I was leaving, the man dealing with me said 'they advise I get the leaks seen to at some point. I'm obviously a little suspicious as I bought the car 12m ago, had it fully checked by my friend who is a mechanic at the garage I bought it from, and have only driven 4000 miles since, and the woman on the phone was telling me how urgent it is :rolleyes: and they seem reluctant to send me the health check report or quote for repairs.

I've added the pictures... is this actually weeping or is it normal? Has anyone ever had these seals repaired? If so, could you give an idea of cost?
 

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MY14 Jaguar F Type 3.0S Convertible
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I don't see any wet oil in either picture
 

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Dynamic 3 door, 2013, SD4, santorini black with pimento and ebony
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They look dry to me as well, the spinning shaft wil throw any dirt, road film and moisture around causing blackening.
Even if there is a tiny weep, it is commensurate with age and mileage. As a precaution I would ensure the diff oil is topped up. (I would change it at he same time).
Unless it starts getting wet and drips I would leave well alone.
The issue with dealers is they predominantly work on new cars where everything is bright and shiny.
Some dealerships even offer an incentive scheme to mechanics if they identify additional faults. (relative was a service manager for two main dealers).
The practice of the mechanic identifying a potential issue which is then exaggerated by the service dept is very common unfortunately.
I particularly like it when they recommend the aircon is serviced!!
 

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Discussion Starter · #4 ·
They look dry to me as well, the spinning shaft wil throw any dirt, road film and moisture around causing blackening.
Even if there is a tiny weep, it is commensurate with age and mileage. As a precaution I would ensure the diff oil is topped up. (I would change it at he same time).
Unless it starts getting wet and drips I would leave well alone.
The issue with dealers is they predominantly work on new cars where everything is bright and shiny.
Some dealerships even offer an incentive scheme to mechanics if they identify additional faults. (relative was a service manager for two main dealers).
The practice of the mechanic identifying a potential issue which is then exaggerated by the service dept is very common unfortunately.
I particularly like it when they recommend the aircon is serviced!!
Yeah I have the video from the health check and it all looks dry to me too. He described it as 'dampness'.
Funnily enough, they also advised that the aircon is serviced as it's 7° and ideally they'd like it 6° 🤔😂
 

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MY14 Jaguar F Type 3.0S Convertible
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I would be leaving the seals alone. If anything just change the oil as Binty says.
 
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Dynamic 3 door, 2013, SD4, santorini black with pimento and ebony
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Yeah I have the video from the health check and it all looks dry to me too. He described it as 'dampness'.
Funnily enough, they also advised that the aircon is serviced as it's 7° and ideally they'd like it 6° 🤔😂
Priceless, exactly the same figures that Grimsby Volvo told me on my two year old car. I told them it was not a service item and if broken to fix it under warranty. They also suggested I had the coolant changed.
I double checked with Volvo Doncaster, who are still family owned and I trust. They just laughed confirmed the aircon was not a service item and the coolant was long life and to change at 10 years.
 

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I see no oil... And unless it's dripping leave well alone...
 

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MY2020 D180 HSE Eiger Grey/Ebony Windsor Leather
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I’d find an independent Land Rover specialist and have the diff oil changed. That way you know that it has the correct amount of fresh lubricant. Land Rover tend to over egg the longevity of the fluids used in our cars and say that components are ‘sealed for life’ as it makes servicing appear to be less costly. Other manufacturers who use the same components recommend fluid changes at 2 or 4 years, dependant on fluid and component. It makes their servicing more expensive compared to LR but it is way cheaper than changing a Haldex, differential, PTU or gearbox!
 
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