Evoque Owners Club banner

1 - 20 of 240 Posts

·
Registered
Joined
·
26 Posts
Discussion Starter · #1 ·
Hi

Has anyone had the "phase 4" update applied to their Evoque?


I took my car into dealer for the Phase 3/17C update which broke a load of things, now they are trying to load the Phase 4 on (which they tell me brings the software in line with the Velar) - currently it keeps failing so its staying at the dealer.
 

·
Registered
MY 18, 2..0 Diesel Ingenium Auto; Firenze Red
Joined
·
140 Posts
My My 67 plate is booked in for a "Software Upgrade" to fix incontrol apps connectivity failures

Will let you know how it goes (Assuming it's the same thing)
 

·
Registered
Joined
·
1,870 Posts
The more software and things tied up to the cars computer the worse it gets


Recently I was adding fog lights which i bought as a birthday present for my daughter, as she owns a smart car.


The advice on Smart forums was that it was all 'plug and play', just connect new lights and new switch to existing wiring loom sockets and 'get coded' at the main dealer, to get fog lights working.


Well I decided stuff that for a lark, and ran new wiring, new power relay, and connected a new circuit for lights and switch, with nothing to do with the cars computer, and these young owners of smart cars, were shocked that there was no need of a cars computer for lighting



It was all plug and play and programming for them.


I mean, car lighting is not rocket science.... LOL
 

·
Registered
MY16 HSE Dynamic LUX, Volvo 850R
Joined
·
2,394 Posts
CANbus Colin, a 'Controller Area Network' is a robust vehicle bus standard designed to allow microcontrollers and devices to communicate with each other in applications without a host computer, every system on the car is talking and wants to know what the other is doing, fit something new here and something over there throws a fault
 

·
Registered
Joined
·
329 Posts
My car is in for a Phase 4 update - was going to take 2 hours this morning, but now I'm home in a Discovery Sport as the update keeps failing as the diagnostic computers software is out of date and won't upload the update. Hopefully they're going to patch the diagnostic computer and try the update again.
 

·
Registered
Joined
·
329 Posts
The update has been successfully applied - if anyone would like any pictures of the new interface please shout up. Couple of minor issues so far, all Bluetooth pairings have been lost and the sat nav seemed to stutter once.
 

·
Registered
MY16 HSE Dynamic LUX, Volvo 850R
Joined
·
2,394 Posts
Is it only for the incontrol touch pro, so not for the older ones?
 

·
Registered
Joined
·
26 Posts
Discussion Starter · #8 ·
ScreamingDead said:
The update has been successfully applied - if anyone would like any pictures of the new interface please shout up. Couple of minor issues so far, all Bluetooth pairings have been lost and the sat nav seemed to stutter once.

Yeah let's see pictures
 

·
Registered
Joined
·
26 Posts
Discussion Starter · #9 ·
Mine is finally done - took a new entertainment module to be replaced (done under warranty), and then the Phase 4 update to be applied to my car and it has worked this time.

I get my car back this week (been without it for nearly 2 weeks)
 

·
Registered
Joined
·
329 Posts
maviso5 said:
Yeah let's see pictures

Ok, here goes:-


Home Screen






Extra Features






Extra Features






My own Home Screen


 

·
Registered
Joined
·
1,776 Posts
Is it me, or does this look like a backward step over what The original screens looked like? All looks a bit dull and monochrome.
 

·
Registered
Joined
·
2,428 Posts
Exactly like the Velar screen. Find it very intuitive and easy to use compared to the old Evoque.
 

·
Registered
Joined
·
329 Posts
I'm missing the option to sync the temperature controls. Used to be able to do this on the old version but seems to have been depreciated on this update.
 

·
Registered
MY 18, 2..0 Diesel Ingenium Auto; Firenze Red
Joined
·
140 Posts
Typical. I've only just learnt where everything is, and now they've gone & changed it.
 

·
Registered
Joined
·
660 Posts
Have we gained any new things
 

·
Registered
Joined
·
329 Posts
Gary pa28 said:
Have we gained any new things
This was posted by Barnsh on the Discovery Sport Forum:-

Here are the dealers notes !

It's for Jaguar but same applies to Landrover
This is SDD but Pathfinder notes will be same/similar.

JTB00552NAS6 - InControl® Touch Pro„¢ Features May Not Function As Expected; Phase 4



JTB00552NAS6 - InControl® Touch Pro„¢ Features May Not Function As Expected; Phase 4 Updates

Markets: North America

F-PACE (X761)
2017
046944-099996
Solihull
Vehicles With: InControl Touch Pro

F-PACE (X761)
2017
488002-499998
Solihull
Vehicles With: InControl Touch Pro

F-PACE (X761)
2017
880002-899840
Solihull
Vehicles With: InControl Touch Pro

XE (X760)
2017
921222-995971
Solihull
Vehicles With: InControl Touch Pro

XE (X760)
2017
P10187-P16863
Castle Bromwich
Vehicles With: InControl Touch Pro

XF (X260)
2016-2017
Y00124-Y53221
Castle Bromwich
Vehicles With: InControl Touch Pro

XJ Range (X351)
2016 Onwards
V90866 Onwards
Castle Bromwich
Vehicles With: InControl Touch Pro


CONDITION SUMMARY:

A major part of this update is to the look & feel of the single-screen InControl® Touch Pro„¢ system, which will change to match that of the InControl® Touch Pro Duo„¢ system. After this software update is finished, it CANNOT be reversed. Refer to the InControl Touch Pro Release Notes (SDD Phase 4 / PATHFINDER 170) on TOPIx for more information.
Situation:
In response to customer feedback on the performance of the InControl® Touch Pro„¢ system, Jaguar Land Rover has developed a software upgrade designed to enhance the robustness of a range of system features and functions.

Cause:
These may be caused by a software issue. Refer to the InControl Touch Pro Release Notes (SDD Phase 4 / PATHFINDER 170) on TOPIx for a list of issues related to this update.

NOTE:
This software update enables a new InControl® Touch Pro„¢ feature - Voice control of the navigation system. In order to utilize this feature, the vehicle owner will need to update their navigation maps to the latest version. Specific information on how to do this can be found in the Owner's Handbook.

Action:
Should a Customer express any of the concerns listed in the InControl Touch Pro Release Notes (SDD Phase 4 / PATHFINDER 170), follow the Diagnostic Procedure below.


SERVICE INFORMATION - Vehicles (except XJ) with Single-Screen System:

CAUTION:
Due to this important and irreversible change to the way the customer directly interacts with their vehicle, retailers must inform the customer of this change to their vehicle before performing the following update. Perform the update ONLY after the customer is informed and in agreement.

NOTE:
A major part of this update is to the look & feel of the single-screen InControl Touch Pro system, which will change to match that of the InControl Touch Pro Duo system. After this software update is finished, it CANNOT be reversed.

BEFORE UPDATE:


AFTER UPDATE:


NOTE:
This action will result in the navigation ETA share contacts being deleted from the system. Inform customers that any contacts previously stored in the navigation system (not phone contacts) will need to be re-entered upon completion.

CAUTIONS:
Make sure that the Jaguar Land Rover-approved diagnostic equipment is connected to the internet every 24 hours.

This software update is split into 2 separate procedures and it may require an update to the Gateway Control Module (GWM) first depending on the software level.

Battery support unit: it is extremely critical to use a battery support unit and have a vehicle with a battery that has a good state of health to start. The battery support unit must also be in proper working condition to be able to supply 13v consistently. If the voltage is compromised during the installation of software, the IMC may switch off.
The software transfer process can take some time, please be patient. The vehicle ignition will switch 'OFF' during this transfer which is normal -- do not touch the Start/Stop button unless instructed to do so.

Before starting, make sure that the Infotainment screens display the ""Home""� screen with the ignition ""˜ON'. If not (the display screens show the Jaguar logo or the front screen is blank), lock the vehicle and leave for 5 minutes, then unlock the vehicle. Switch the ignition ""˜ON' and view the display screens again.

It is extremely critical NOT to disturb the Data Link Connector (DLC) connection. Any interruption in connection between VCI and the DLC connection will result in a failure and may not be recoverable.

NOTES:
After the GWM programming occurs, a functional CAN reset is sent to the vehicle. The very next step in the process then begins to run Variant Configuration to the IMC. If the Technician is too fast and is pressing green ""˜tick' (“) boxes to push the process along, the Variant Configuration process will fail as the IMC is not fully booted. Each time the Technician is instructed to turn the ignition ON they should follow the diagnostic system prompts. The IMC in general takes 90 seconds for full operation. A good point is pressing the 'Audio' button and then pressing the 'Source' button. When the IMC is booted, all available sources will be displayed on the Source Selection screen. At this time the 'continue' button can now be pressed.

If a failure occurs when the retry is attempted, the technician must switch the ignition back ON and wait a minimum 90 seconds until the IMC is booted up.

Connect the Jaguar Land Rover-approved Midtronics battery power supply to the vehicle startup battery.

CAUTIONS:

The Jaguar Land Rover-approved diagnostic equipment must be loaded with SDD153.05 Software Management Pack v297 (or later) and InControl® Touch Pro„¢ Software 005.07 (or later) and the Vehicle Communication Interface (VCI) must be on the latest level as per VCI Update Instructions (available on TOPIx). If a DA VCI device is used for the update, it MUST be on a firmware level of 63 or later.

Remove all customer USB devices from any of the vehicle front and rear USB ports (as applicable) before connecting the Jaguar Land Rover-approved diagnostic equipment and commencing with the software update. After successfully performing the update and after disconnecting the Jaguar Land Rover-approved diagnostic equipment, connect the customer USB devices back to their original location.

Connect the Jaguar Land Rover-approved diagnostic equipment to the vehicle and begin a new session.

Follow all on-screen instructions, allowing the diagnostic equipment to read the VIN, identify the vehicle, and initiating the data collect sequence.

[""¦.misc material left out]

NOTES:

This application will begin and the InControl® Touch Pro„¢ Health Check will display on-screen. The InControl® Touch Pro„¢ Health Check will make sure that all conditions are correct before the software update can begin. In the event of a failure condition being identified by the InControl® Touch Pro„¢ Health Check, follow the on-screen instructions to rectify the failure condition and then retry the application. The application will not continue until all conditions are correct; all InControl® Touch Pro„¢ Health Check failure conditions MUST be rectified.

When the Jaguar Land Rover-approved diagnostic equipment is formatting the USB memory device and copying over the software update package to the USB memory device, the diagnostic equipment will finish and advise the technician to install the USB memory device into the vehicle's socket. The vehicle's ignition must be ON, and the IMC must be ON and fully booted this process can take up to 90 seconds.

Follow all on-screen instructions until prompted to insert the Jaguar Land Rover-approved USB memory device into the Jaguar Land Rover-approved diagnostic equipment. Do as instructed before proceeding.
 

·
Registered
Joined
·
660 Posts
On my 0ld evo we didn't have the sync function for the climate and as previously mentioned
Looks like it's now deleted or has some found where it's now hiding

Question to those who have had it done ""” is it worth it do you regret updating as it's an iriversable update
 

·
Registered
Joined
·
329 Posts
Gary pa28 said:
On my 0ld evo we didn€„¢t have the sync function for the climate and as previously mentioned
Looks like it€„¢s now deleted or has some found where it€„¢s now hiding

Question to those who have had it done €""� is it worth it do you regret updating as it€„¢s an iriversable update
No regrets so far - the loss of some color graphics has speeded up the system and boot time is now faster. Also gained voice control of the navigation system (a feature I missed from my 2012 pure tech). I'm hoping this might fix the forward alert setting in my car that randomly deselects the option.
 

·
Registered
Joined
·
12,605 Posts
Can we all get this upgrade?
 

·
Registered
Joined
·
1,776 Posts
ScreamingDead said:
I'm hoping this might fix the forward alert setting in my car that randomly deselects the option.

That's probably a FA camera alignment issue ... mine kept doing it until one day it wouldn't select at all and my ACC was also affected. Dealer aligned and recalibrated the camera and it's been perfect ever since.
 
1 - 20 of 240 Posts
Top