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Discussion Starter #1
I had a red triangle and exclamation warning light come on and a loss of performance in my Evoque. AA reset the indicator but it came back on again and I limped in to the dealers in Exeter. They did the diagnostic test (best part of £200) and then came back to me nonchalantly with a quote of £2,600 to resolve the issue! I have tried to get some answers like, why has this happened, is the diagnosis definite, what in the quote exactly, what parts are required, are there any alternatives that my transpire from the work, etc etc? Pretty much , no, its £2.600 and that's it! :-(
I assume the parts are the whole turbo and actuator and they just swap out the lot, regardless of what may or not be wrong with the current parts? Anyone know if that's how it works? Can this be done by any other garage, whats the risk? There is no warranty left on mine or anything like that obviously. Anyone got any tips or advice by any chance? Would I be able to but the parts myself and then ask another garage to fit them? Any advice (counselling!!!!) would be very much welcomed. :-(
 

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MY14 Jaguar F Type 3.0S Convertible
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Worth a call to this company to price an exchange unit. I've no experience of them but they came up on a google search.

 
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MY15 2.2L
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I had a red triangle and exclamation warning light come on and a loss of performance in my Evoque. AA reset the indicator but it came back on again and I limped in to the dealers in Exeter. They did the diagnostic test (best part of £200) and then came back to me nonchalantly with a quote of £2,600 to resolve the issue! I have tried to get some answers like, why has this happened, is the diagnosis definite, what in the quote exactly, what parts are required, are there any alternatives that my transpire from the work, etc etc? Pretty much , no, its £2.600 and that's it! :-(
I assume the parts are the whole turbo and actuator and they just swap out the lot, regardless of what may or not be wrong with the current parts? Anyone know if that's how it works? Can this be done by any other garage, whats the risk? There is no warranty left on mine or anything like that obviously. Anyone got any tips or advice by any chance? Would I be able to but the parts myself and then ask another garage to fit them? Any advice (counselling!!!!) would be very much welcomed. :-(
Sorry to hear that - quite a few previous threads on the forum about this, so worth a search.
But as you've found out LR will want to replace the combined unit.

Do you know what fault code appeared?

PS. It's worth updating your forum profile with Evoque year and spec :)
 
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Discussion Starter #4
Sorry to hear that - quite a few previous threads on the forum about this, so worth a search.
But as you've found out LR will want to replace the combined unit.

Do you know what fault code appeared?

PS. It's worth updating your forum profile with Evoque year and spec :)
Thanks for the response and advice..... This is what the AA man recorded;
Patrol found the following fault code/s:System : Engine control - 5Z9 / Diesel EDC 17CP42 Status :p2263 - Turbocharger charging system. Error Message : Upper signal amplitude too high. Fault pending. Status :p259E - Turbocharger boost pressure control position sensor A. Error Message : Component stuck closed. Fault pending. Status :p0047 - Boost pressure solenoid valve. Error Message : Short to ground. Fault pending. Status :p0046 - Boost pressure solenoid valve. Error Message : Current outside max. range. Fault pending.Cleared codes and road tested ok on test Engine Oil Level Ok. Coolant Level Ok.

Excuse the funny faces, that's how the copy and paste came up on his report!
 

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MY15 2.2L
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I've also previously had the P259E (stuck closed) for the Turbo Actuator - my only call to LRA (so far!).
See my thread here:

After cleaning the contacts I've been OK since, so over a year now...
So if you are able, perhaps trying this is worth a go?

Reading how expensive (and fairly common) these faults can be made me take out an Extended LR Warranty!

Let us know how things go and remember to update your forum profile with your Evoque year and spec to help others :)
 

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Dynamic 3 door, 2013, SD4, santorini black with pimento and ebony
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It is quite common on many cars. The turbo gets clogged up and then the electric actuator can’t move the control arm.
If you are skilled they can be removed, dismantled cleaned and put back together. A refurbished unit usually also has the bearings replaced which is a good thing. There are loads of you tube videos on this issue.
If you are paying for labour I would suggest fit a decent reconditioned one with good guarantee.
I really do not see the pint of spending £2600 on a new one and paying main dealer labour rates for what is quite a common job, hence the number of specialists about doing turbo rebuilds for about £300 plus fitting. There is a new one on eBay at the moment for £439, but no idea of the quality.
 

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Discussion Starter #7 (Edited)
It is quite common on many cars. The turbo gets clogged up and then the electric actuator can’t move the control arm.
If you are skilled they can be removed, dismantled cleaned and put back together. A refurbished unit usually also has the bearings replaced which is a good thing. There are loads of you tube videos on this issue.
If you are paying for labour I would suggest fit a decent reconditioned one with good guarantee.
I really do not see the pint of spending £2600 on a new one and paying main dealer labour rates for what is quite a common job, hence the number of specialists about doing turbo rebuilds for about £300 plus fitting. There is a new one on eBay at the moment for £439, but no idea of the quality.
Thanks for the comments, very useful. Got to pay the £180 for the diag check to get JLR to release my car back to me today and take somewhere else where they will be a little more methodical in breaking this down with step by step diagnosis, won't be cheap but will be a lot cheaper! Will the diagnostic report mean anything to me or someone else, therefore should I ask for a copy of it? I'd like to have something for my £180!! What do you think?
 

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Deffo ask for the report, you paid for it... if they'll provide it, it might help someone else give you good estimate before paying for them to connect up too!
 
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Discussion Starter #9
Deffo ask for the report, you paid for it... if they'll provide it, it might help someone else give you good estimate before paying for them to connect up too!
Yes that's what I thought at least..... thanks, what was particularly galling was that I just paid £400 last week for it to be serviced there......!! Always makes me feel a little suspicious. I'll let you know how I get on. Cheers.
 

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2015 Dynamic Lux 2.2Sd4
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I would have thought that if the JLR dealer has asked for £180 for the report they should have at least shown you the details & presented you with the report. I would not pay, or leave without it.
 
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