New Posts New Posts RSS Feed - Bluetooth Noise on Telephone calls
  FAQ FAQ  Forum Search   Register Register  Login Login


Welcome to the Range Rover Evoque Owners Forum! It's free to join - just click Register to join. New members please look at the General Message area first.
You MUST post an introduction here and it must be approved to access the rest of the site.
Have a question about ordering? We have a dedicated Order Forum.

Bluetooth Noise on Telephone calls

 Post Reply Post Reply Page  12>
Author
Trevs View Drop Down
Evoque Groupie
Evoque Groupie
Avatar

Joined: 09 Nov 2016
Location: Bolton
Status: Offline
Points: 47
Post Options Post Options   Thanks (0) Thanks(0)   Quote Trevs Quote  Post ReplyReply Direct Link To This Post Topic: Bluetooth Noise on Telephone calls
    Posted: 18 Jun 2017 at 8:09pm
Has anyone had an issue with a screeching/whining noise whilst on a telephone call through Bluetooth, mine has got this whine that people can hear on their end which gets louder that faster you drive, everything in the car sounds bang on though, i've tried it and heard it myself its very odd, needless to say its going in friday the 23rd, Bad earth ? Software issue or Hardware?
MY17 SE Tech 6 spd man in Corris Grey, Advanced Park Assist Pack, Privacy Glass, Diamond Cut Alloy's.
Back to Top
Sponsored Links


Back to Top
AndyM View Drop Down
Evoque Addict
Evoque Addict
Avatar

Joined: 10 Aug 2016
Location: Hants, UK
Status: Offline
Points: 1974
Post Options Post Options   Thanks (0) Thanks(0)   Quote AndyM Quote  Post ReplyReply Direct Link To This Post Posted: 19 Jun 2017 at 1:49am
Probably coming from the alternator/charging circuit. You can have an extra suppressor fitted, but poor earthing is the most likely cause.
MY12 3dr SD4 190hp 4WD Auto Dynamic Orkney Grey/Narvik Black Roof, custom black wheels, Verve interior. Plus power tailgate/privacy glass/spare wheel + PhilSkil power tailgate mod.
Back to Top
the beast View Drop Down
Evoque Addict
Evoque Addict
Avatar

Joined: 09 Feb 2016
Location: Somerset
Status: Offline
Points: 1909
Post Options Post Options   Thanks (0) Thanks(0)   Quote the beast Quote  Post ReplyReply Direct Link To This Post Posted: 19 Jun 2017 at 8:30am
No - never has this on mine - even my very deaf mother can hear my quite clearly when I call from the car.


2016 2.0 TD4 SE Tech 5dr Firenze Red, Black pano roof, with add ons!
Evoque Owners Club Stickers www.beastvog.co.uk
Back to Top
XZ4 View Drop Down
Evoque Addict
Evoque Addict
Avatar

Joined: 19 May 2016
Location: Dundee
Status: Offline
Points: 3401
Post Options Post Options   Thanks (0) Thanks(0)   Quote XZ4 Quote  Post ReplyReply Direct Link To This Post Posted: 19 Jun 2017 at 8:38am
Not something I've experienced either.
MY16 HSE Dynamic Lux, Auto, Indus Silver with Black leather, Black Design Pack, Black roof, Head up display, InControl pro pack, Privacy Glass, 22" Overfinch Alloys.
Back to Top
Trevs View Drop Down
Evoque Groupie
Evoque Groupie
Avatar

Joined: 09 Nov 2016
Location: Bolton
Status: Offline
Points: 47
Post Options Post Options   Thanks (0) Thanks(0)   Quote Trevs Quote  Post ReplyReply Direct Link To This Post Posted: 19 Jun 2017 at 7:51pm
Originally posted by Trevs Trevs wrote:

Has anyone had an issue with a screeching/whining noise whilst on a telephone call through Bluetooth, mine has got this whine that people can hear on their end which gets louder that faster you drive, everything in the car sounds bang on though, i've tried it and heard it myself its very odd, needless to say its going in friday the 23rd, Bad earth ? Software issue or Hardware?

Cheers Andy, i was thinking along the Bad Earth lines, its only been doing it a few weeks, cars only 3 mths old, i'm sure they will find it and fix it Embarrassed, they better do Clap
MY17 SE Tech 6 spd man in Corris Grey, Advanced Park Assist Pack, Privacy Glass, Diamond Cut Alloy's.
Back to Top
Trevs View Drop Down
Evoque Groupie
Evoque Groupie
Avatar

Joined: 09 Nov 2016
Location: Bolton
Status: Offline
Points: 47
Post Options Post Options   Thanks (0) Thanks(0)   Quote Trevs Quote  Post ReplyReply Direct Link To This Post Posted: 22 Jun 2017 at 2:28pm
So i'm off into the dealers Friday to get this noise sorted, as it happens after reading another thread when im also on a call i have to have the sound turned up to 38 in order to hear, no doubt itll get sorted al post the response and fix once sorted, i have a car booked so it may stay over the weekend if they need to order bits am told 
MY17 SE Tech 6 spd man in Corris Grey, Advanced Park Assist Pack, Privacy Glass, Diamond Cut Alloy's.
Back to Top
Gavlenko View Drop Down
Evoque Addict
Evoque Addict
Avatar

Joined: 07 Jul 2015
Location: Belfast
Status: Offline
Points: 1650
Post Options Post Options   Thanks (0) Thanks(0)   Quote Gavlenko Quote  Post ReplyReply Direct Link To This Post Posted: 22 Jun 2017 at 3:53pm
Oh Trev - get a nice replacement vehicle like a RRS for the weekend
BMW X1 MSport (for longer than tattoobob)- previous owner of a 2016MY SE Tech in Corris Grey, 18 inch 706 wheels, lunar/ivory interior - spare wheel (deleted - disco light function - a la the Beast)
Back to Top
Trevs View Drop Down
Evoque Groupie
Evoque Groupie
Avatar

Joined: 09 Nov 2016
Location: Bolton
Status: Offline
Points: 47
Post Options Post Options   Thanks (0) Thanks(0)   Quote Trevs Quote  Post ReplyReply Direct Link To This Post Posted: 22 Jun 2017 at 5:05pm
LOL  yep 
MY17 SE Tech 6 spd man in Corris Grey, Advanced Park Assist Pack, Privacy Glass, Diamond Cut Alloy's.
Back to Top
Trevs View Drop Down
Evoque Groupie
Evoque Groupie
Avatar

Joined: 09 Nov 2016
Location: Bolton
Status: Offline
Points: 47
Post Options Post Options   Thanks (0) Thanks(0)   Quote Trevs Quote  Post ReplyReply Direct Link To This Post Posted: 24 Jun 2017 at 4:08pm
So, software update cured the Bluetooth noise issue Smile all good now, it seems they are checking the rear cameras aswell now after all the issues i was informed mine needs a new one as they say the picture isn't as clear as it should be so ordered one, 2-3 weeks as they are on back order lol owww wonder why, so even as mine is a MY17 and 3 months old still needs a new one.
MY17 SE Tech 6 spd man in Corris Grey, Advanced Park Assist Pack, Privacy Glass, Diamond Cut Alloy's.
Back to Top
Trevs View Drop Down
Evoque Groupie
Evoque Groupie
Avatar

Joined: 09 Nov 2016
Location: Bolton
Status: Offline
Points: 47
Post Options Post Options   Thanks (0) Thanks(0)   Quote Trevs Quote  Post ReplyReply Direct Link To This Post Posted: 28 Jun 2017 at 7:04pm
After some thorough testing the software update hasn't cured this Bluetooth issue, i've narrowed it down to when the stop start activates then engine re starts and you accelerate off whilst on a call, it sounds horrendous on the other end of the phone, plus you need it on 38 to hear, defo something adrift, was going back in on the 25th July for the new camera so they are going to take a look at it again Wacko
MY17 SE Tech 6 spd man in Corris Grey, Advanced Park Assist Pack, Privacy Glass, Diamond Cut Alloy's.
Back to Top
Spiderman View Drop Down
Evoque Addict
Evoque Addict
Avatar
RRS owner Honorary member

Joined: 11 Jun 2015
Location: Birmingham UK
Status: Offline
Points: 5667
Post Options Post Options   Thanks (0) Thanks(0)   Quote Spiderman Quote  Post ReplyReply Direct Link To This Post Posted: 28 Jun 2017 at 8:26pm
Tell them you don't want it back until its sorted!
It will be easy for them to hear the issue so you don't want it back until the problem is resolved......and are they still having camera issues in the MY17?
This was supposed to be sorted on the back end of the MY15?
Unbelievable.....stand your ground and accept no less than a perfect fix.........and enjoy the RRS until they call to say it's fixed.....RRS, what a motor 😂
MY16 Evoque Dynamic HSE Fuji White, Black Contrast Pano Roof, Privacy Glass, 20" 508 Alloys, Power Tailgate - 2 LR Umbrellas
Back to Top
alba View Drop Down
Evoque Groupie
Evoque Groupie
Avatar

Joined: 31 Jan 2017
Location: SW Scotland
Status: Offline
Points: 11
Post Options Post Options   Thanks (0) Thanks(0)   Quote alba Quote  Post ReplyReply Direct Link To This Post Posted: 03 Jul 2017 at 7:35am
Had car since January, same issue, been in twice, once for investigation and then again for software updates, no difference, dealer states waiting for LR to come up with a resolve. Courtesy car, Evo HSE had the next sat nav up, InControl Touch Pro, no issues with that, waiting for them to call to book it back in. Easy fix, upgrade media system to Pro😁!
Dealer states they've tried another six Evoques, all with the same issue, my colleague with the same car, same issue, come on LR, the car is brilliant in every other aspect, pity this is spoiling the experience🙁.
Back to Top
Trevs View Drop Down
Evoque Groupie
Evoque Groupie
Avatar

Joined: 09 Nov 2016
Location: Bolton
Status: Offline
Points: 47
Post Options Post Options   Thanks (0) Thanks(0)   Quote Trevs Quote  Post ReplyReply Direct Link To This Post Posted: 25 Jul 2017 at 4:51pm
Today's visit was postponed until tomorrow as the new camera had not arrived and they were also waiting for a new module to try and cure this noise issue on the bluetooth, seems odd its on a fair few, i'm wondering if its just MY17.5, anyhow it'll be in tomorrow so we will see 
MY17 SE Tech 6 spd man in Corris Grey, Advanced Park Assist Pack, Privacy Glass, Diamond Cut Alloy's.
Back to Top
Trevs View Drop Down
Evoque Groupie
Evoque Groupie
Avatar

Joined: 09 Nov 2016
Location: Bolton
Status: Offline
Points: 47
Post Options Post Options   Thanks (0) Thanks(0)   Quote Trevs Quote  Post ReplyReply Direct Link To This Post Posted: 26 Jul 2017 at 10:25pm
OK, so car in today got a lovely silver 17plate RRS HSE for the day Smile

New camera fitted, same housing as my last one bearing in mind the car is 4 months old, a lot clearer.
Tailgate re aligned - why they leave the factory like that is rather odd.
Air Con sanitised as it was a bit smelly.
Now the noise issue, sound file taken and recorded and sent off to LR for further investigation first one they have had they say so once a remedy is found by JLR they will let me know, defo and issue its booked in for the 25th August for 4 days with me in a car, they say it could be the Mic, Alternator or Wiring with noise affecting and getting into the Bluetooth side somewhere but needs the info reading and further testing by a LR Tech deeper than Dealership level
That's where i'm at, driving like a dream everything else is bang on.
MY17 SE Tech 6 spd man in Corris Grey, Advanced Park Assist Pack, Privacy Glass, Diamond Cut Alloy's.
Back to Top
Trevs View Drop Down
Evoque Groupie
Evoque Groupie
Avatar

Joined: 09 Nov 2016
Location: Bolton
Status: Offline
Points: 47
Post Options Post Options   Thanks (0) Thanks(0)   Quote Trevs Quote  Post ReplyReply Direct Link To This Post Posted: 25 Aug 2017 at 7:35pm
Cars gone in today as planned, got an Evo hse for a week, the oil service reminder came on today at 5800 miles, was informed that's an error and an update will cure it lol
MY17 SE Tech 6 spd man in Corris Grey, Advanced Park Assist Pack, Privacy Glass, Diamond Cut Alloy's.
Back to Top
alba View Drop Down
Evoque Groupie
Evoque Groupie
Avatar

Joined: 31 Jan 2017
Location: SW Scotland
Status: Offline
Points: 11
Post Options Post Options   Thanks (0) Thanks(0)   Quote alba Quote  Post ReplyReply Direct Link To This Post Posted: 26 Aug 2017 at 6:55am
Good news on my issue with noise from phone, all resolved! The dealer, Taggarts, Glasgow South, had a technician from LR attend and replace a wiring loom, apparently my car was the guinea pig! It was in for three days, day one involving stripping out the seats, centre console, glovebox and side trim panels in the boot. Got a text on day three saying the car was ready, it was valeted too!
Numerous tests have proved positive so all is good. The dealer has been very courteous and respectful throughout this ordeal and can thoroughly recommend them for looking after me and keepin me mobile during my cars visits to them,
now just need the intermittent SatNav resolved, 😂!
Back to Top
Trevs View Drop Down
Evoque Groupie
Evoque Groupie
Avatar

Joined: 09 Nov 2016
Location: Bolton
Status: Offline
Points: 47
Post Options Post Options   Thanks (0) Thanks(0)   Quote Trevs Quote  Post ReplyReply Direct Link To This Post Posted: 06 Sep 2017 at 5:48pm
Mines still in awaiting a LR tech to attend it its coming up on 2 weeks now including the bank holiday, was it just the wiring loom then Alba no mention of anything else ?
MY17 SE Tech 6 spd man in Corris Grey, Advanced Park Assist Pack, Privacy Glass, Diamond Cut Alloy's.
Back to Top
alba View Drop Down
Evoque Groupie
Evoque Groupie
Avatar

Joined: 31 Jan 2017
Location: SW Scotland
Status: Offline
Points: 11
Post Options Post Options   Thanks (0) Thanks(0)   Quote alba Quote  Post ReplyReply Direct Link To This Post Posted: 06 Sep 2017 at 8:09pm
Hey Trevs, only the wiring loom, all is good now, no more comments from call recipients!
Back to Top
Trevs View Drop Down
Evoque Groupie
Evoque Groupie
Avatar

Joined: 09 Nov 2016
Location: Bolton
Status: Offline
Points: 47
Post Options Post Options   Thanks (0) Thanks(0)   Quote Trevs Quote  Post ReplyReply Direct Link To This Post Posted: 07 Sep 2017 at 4:16pm
ok cool no probs, did you get a free tank of fuel Thumbs Up
MY17 SE Tech 6 spd man in Corris Grey, Advanced Park Assist Pack, Privacy Glass, Diamond Cut Alloy's.
Back to Top
alba View Drop Down
Evoque Groupie
Evoque Groupie
Avatar

Joined: 31 Jan 2017
Location: SW Scotland
Status: Offline
Points: 11
Post Options Post Options   Thanks (0) Thanks(0)   Quote alba Quote  Post ReplyReply Direct Link To This Post Posted: 08 Sep 2017 at 11:19pm

No, only too pleased to have the issue resolved. At least the car was washed, polished and vacuumed!
Now just the intermittent SatNav issue to go now....never a dull moment!
Back to Top
Evo_Lady View Drop Down
Evoque Groupie
Evoque Groupie
Avatar

Joined: 25 Aug 2015
Location: NorthEast, UK
Status: Offline
Points: 52
Post Options Post Options   Thanks (0) Thanks(0)   Quote Evo_Lady Quote  Post ReplyReply Direct Link To This Post Posted: 11 Sep 2017 at 6:38pm
@Trevs are you any further forward with the volume issue on your telephone calls?

I have the same problem having to have the volume up to 38 to hear the person I’m calling. We don’t hear a screeching sound as such its more of a “dum dum” doorbell type noise when I pull away (so either handbrake or start/stop).
My car is one of the very first of the ingenuim engine evoques to come off the line and all seemed fine until the end of 2016. Issues started after an engine fault light popped up (nov16) and a mobile unit updated software. I also had the recall around the same time for engine wiring harness, but my husband is blaming the update?
Anyway the car has been in twice already March 17 (software) and June 17 (5 day investigation) with no fix but is back in again this Friday so let’s see!!
MY16 Evoque ED4: Indus Silver
Back to Top
alba View Drop Down
Evoque Groupie
Evoque Groupie
Avatar

Joined: 31 Jan 2017
Location: SW Scotland
Status: Offline
Points: 11
Post Options Post Options   Thanks (0) Thanks(0)   Quote alba Quote  Post ReplyReply Direct Link To This Post Posted: 11 Sep 2017 at 7:04pm
Hi Evo_Lady

Would be interested to know if the volume issue gets resolved, I've had a Disco 5, a Disco Sport and an Evo HSE as courtesy cars whilst mine has been in with the investigations and fix, these all were fine, 10 - 15 was getting loud!

Good Luck, hope it goes well👍
Back to Top
Evo_Lady View Drop Down
Evoque Groupie
Evoque Groupie
Avatar

Joined: 25 Aug 2015
Location: NorthEast, UK
Status: Offline
Points: 52
Post Options Post Options   Thanks (0) Thanks(0)   Quote Evo_Lady Quote  Post ReplyReply Direct Link To This Post Posted: 11 Sep 2017 at 7:46pm
Thanks alba, will keep you posted!
MY16 Evoque ED4: Indus Silver
Back to Top
Trevs View Drop Down
Evoque Groupie
Evoque Groupie
Avatar

Joined: 09 Nov 2016
Location: Bolton
Status: Offline
Points: 47
Post Options Post Options   Thanks (0) Thanks(0)   Quote Trevs Quote  Post ReplyReply Direct Link To This Post Posted: 12 Sep 2017 at 9:34am
Mine is still in the Dealership, it'll probably end up with a new loom like Alb's , it's going on for 3 weeks now it's been in
MY17 SE Tech 6 spd man in Corris Grey, Advanced Park Assist Pack, Privacy Glass, Diamond Cut Alloy's.
Back to Top
FunkyMunky View Drop Down
Evoque Groupie
Evoque Groupie


Joined: 09 Mar 2017
Location: Bucks
Status: Offline
Points: 21
Post Options Post Options   Thanks (0) Thanks(0)   Quote FunkyMunky Quote  Post ReplyReply Direct Link To This Post Posted: 12 Sep 2017 at 4:11pm
Gotta admit when I'm on the phone to the other half in her Evoque - bluetooth to bluetooth I hear a fairly constant whir-whir like a pump priming from her side during the call.

And the volume in mine has to be set to max to hear her. Didn't think much to it until yesterday she's in an Evoque courtesy car - identical age and could hear her a lot clearer.

Not sure whether we want to book it in for weeks and weeks of diagnosis reading all you've been through though! Ermm
MY17 HSE Dynamic in Coris Grey with Santorini contrast pano roof, shadow chrome 504's, keyless entry, gesture tailgate, privacy Glass
Back to Top
 Post Reply Post Reply Page  12>
  Share Topic   

Forum Jump Forum Permissions View Drop Down

Forum Software by Web Wiz Forums® version 10.11
Copyright ©2001-2012 Web Wiz Ltd.

This page was generated in 0.063 seconds.